Petrol & roadhouse · Australia

Compare EFTPOS Fees for Petrol & Service Stations

Petrol sites process high card volumes across fuel, shop and takeaway sales. The right EFTPOS setup reduces merchant fees on the shop side and keeps forecourt traffic moving.

Most enquiries receive a response within 3 hours during business hours.

The problem

Why petrol-site EFTPOS fees need a closer look

Petrol and service stations handle high card volumes across fuel, shop and takeaway sales with very different average values. A single blended rate rarely reflects that mix, and terminal downtime on a 24-hour site directly costs revenue.

  • Fuel and shop sales have very different average values and card mixes.
  • Older bundled bank plans often include terminal rental that no longer matches current volumes.
  • Long trading hours mean terminal downtime directly costs sales.
  • Remote and highway sites need reliable connectivity and fast replacement support.
EFTPOS payment terminal on a petrol service station shop counter with fuel pumps visible through the window
Service station EFTPOS terminal — fuel and shop sales on one merchant account.

Why it matters

What a better EFTPOS setup changes

  • Splitting fuel and shop card streams can reveal where the merchant cost is really coming from.
  • Interchange-plus can be cheaper than blended for sites with a high proportion of debit cards.
  • A free ATM on site moves some customers to cash, removing card acceptance cost on those sales.
  • Same-day or next-day settlement improves working capital for fuel stock purchases.

Fee breakdown

The six charges that make up your EFTPOS cost

Merchant service fee

A percentage of every card sale, often blended across card types. This is usually the largest line on a statement and the one worth comparing first.

Terminal rental or hire

A fixed monthly cost for the EFTPOS machine itself. Some providers bundle it into the transaction rate, others bill it separately.

Interchange and scheme fees

Costs set by the card schemes and passed through to you. Interchange-plus pricing shows them separately; blended pricing hides them inside one rate.

Fixed per-transaction fee

A cents-per-tap charge. On low-value convenience-store baskets this can matter more than the percentage rate.

Minimum monthly fee

A floor charged when your card volume is low. Seasonal and regional sites should check this carefully.

Surcharging (zero-cost EFTPOS)

Passing the cost of card acceptance to the customer within the RBA surcharging rules, so the fee sits with the transaction rather than your margin.

Comparison checklist

What to compare before you switch EFTPOS provider

What to compareWhy it mattersAsk the provider
Pricing modelBlended rates are simple but can hide expensive card mixes.Is this blended or interchange-plus, and what does each card type cost?
Total monthly costA low rate with high rental can cost more than the reverse.What is my all-in monthly cost at my current card volume?
Contract termLong lock-ins remove your ability to re-compare later.What is the term, and what does early exit cost?
Settlement timeSame-day settlement changes your working capital.When do funds land, and does that change on weekends?
Surcharge supportZero-cost setups must stay inside RBA surcharging rules.Can the terminal surcharge compliantly, and who configures it?
Support and replacementA dead terminal in a convenience store stops trade immediately.What are support hours and the replacement turnaround?

How it works

A petrol-site fee review in four steps

  1. 1

    Send a recent merchant statement

    One month showing fuel, shop and any takeaway card sales is enough to start.

  2. 2

    Split the all-in cost by sales channel

    We separate fuel, shop and other card turnover so you can see which channel drives the fees.

  3. 3

    Compare models for high-volume trade

    You get the pricing structures suited to high card volume, including interchange-plus and compliant surcharging.

  4. 4

    Decide, or stay as is

    If your current deal is competitive we say so. The review is free and there is no obligation.

Enquire

Ask about cheaper EFTPOS fees for your site

Tell us your fuel and shop card turnover, state and current terminal setup.

Send us a message

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Questions

Petrol station EFTPOS FAQ

Do petrol stations pay different EFTPOS rates to other retailers?

Not because of the industry itself, but because of high turnover and mixed card types. The effective rate depends on the pricing model, average sale value and card mix, which is why a statement review is the only reliable comparison.

Can surcharging work at a service station?

Yes, where it is configured within RBA rules and displayed clearly. Many sites surcharge only on shop sales or above a threshold, while fuel remains at the advertised price.

Should a petrol site also offer an ATM?

Yes — eligible sites can have an ATM supplied and maintained at no cost. It gives customers a cash option and earns the site a share of withdrawal surcharges.

What happens if the terminal breaks down?

Support and replacement terms matter as much as the rate for 24-hour sites. We compare support hours, turnaround and backup options as part of the review.

Want to know what your site is really paying?

Send a recent merchant statement or call 0412 025 552 — Mon–Fri 8:30am – 7:30pm AEST · Online enquiries 24/7.