Small business · Australia

Compare EFTPOS Machine Fees for Small Business

Small businesses are often quoted headline rates that hide the real monthly cost. We read your statement, work out what you are actually paying per transaction, and outline the options that fit a smaller card volume.

Most enquiries receive a response within 3 hours during business hours.

The problem

Why small-business EFTPOS quotes are hard to compare

Headline percentage rates hide terminal rental, fixed per-transaction fees and minimum monthly charges. For a small business, the lowest all-in monthly cost at your actual volume is the only figure that matters.

  • Headline percentage rates ignore terminal rental, fixed fees and minimum monthly charges.
  • Long contracts lock small businesses into rates that no longer match their volume.
  • Low or seasonal turnover makes minimum monthly fees expensive.
  • It is hard to tell whether a blended or interchange-plus plan is cheaper without running the numbers.
EFTPOS terminal on the checkout counter of an Australian convenience store with staff serving a customer
Convenience store EFTPOS terminal beside the register.

Why it matters

What a better EFTPOS setup changes

  • The cheapest plan is the one with the lowest all-in monthly cost at your actual volume.
  • Short or no-lock-in contracts let you re-compare as your business grows.
  • For very small volumes, a simple bundled plan can beat interchange-plus.
  • Compliant surcharging can remove card acceptance cost entirely for some businesses.

Fee breakdown

The six charges that make up your EFTPOS cost

Merchant service fee

A percentage of every card sale, often blended across card types. This is usually the largest line on a statement and the one worth comparing first.

Terminal rental or hire

A fixed monthly cost for the EFTPOS machine itself. Some providers bundle it into the transaction rate, others bill it separately.

Interchange and scheme fees

Costs set by the card schemes and passed through to you. Interchange-plus pricing shows them separately; blended pricing hides them inside one rate.

Fixed per-transaction fee

A cents-per-tap charge. On low-value convenience-store baskets this can matter more than the percentage rate.

Minimum monthly fee

A floor charged when your card volume is low. Seasonal and regional sites should check this carefully.

Surcharging (zero-cost EFTPOS)

Passing the cost of card acceptance to the customer within the RBA surcharging rules, so the fee sits with the transaction rather than your margin.

Comparison checklist

What to compare before you switch EFTPOS provider

What to compareWhy it mattersAsk the provider
Pricing modelBlended rates are simple but can hide expensive card mixes.Is this blended or interchange-plus, and what does each card type cost?
Total monthly costA low rate with high rental can cost more than the reverse.What is my all-in monthly cost at my current card volume?
Contract termLong lock-ins remove your ability to re-compare later.What is the term, and what does early exit cost?
Settlement timeSame-day settlement changes your working capital.When do funds land, and does that change on weekends?
Surcharge supportZero-cost setups must stay inside RBA surcharging rules.Can the terminal surcharge compliantly, and who configures it?
Support and replacementA dead terminal in a convenience store stops trade immediately.What are support hours and the replacement turnaround?

How it works

A small-business fee review in four steps

  1. 1

    Send your latest statement

    One recent month shows your real card volume, average sale and every fee line.

  2. 2

    Calculate your true cost

    We add merchant service fees, rental, fixed fees and any minimum monthly charge into one per-transaction and one monthly figure.

  3. 3

    Match models to small-business volume

    You see whether bundled, interchange-plus or zero-cost surcharging suits your size.

  4. 4

    Choose, or do nothing

    If your current deal is already fair, we tell you straight. No obligation.

Enquire

Ask about cheaper EFTPOS fees for your business

Tell us your business type, state and rough monthly card turnover.

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Questions

Small business EFTPOS FAQ

What is the cheapest EFTPOS machine for a small business?

The cheapest option depends on your card volume and average sale. A low headline rate with high fixed fees can cost more than a higher rate with no rental. The only reliable answer comes from comparing your own statement.

Can a small business get out of an EFTPOS contract early?

Most contracts have an early-exit fee. We review your current agreement and factor the exit cost into any comparison so you know the true switching cost.

Is zero-cost EFTPOS legal for small business?

Yes, if the surcharge does not exceed your actual cost of acceptance and is clearly disclosed. RBA rules apply, and the surcharge must be reviewed when your underlying rates change.

How long does a fee review take?

We usually reply within one business day of receiving your merchant statement. The review itself is a short written comparison with no sales pressure.

Want to know what your business is really paying?

Send a recent merchant statement or call 0412 025 552 — Mon–Fri 8:30am – 7:30pm AEST · Online enquiries 24/7.