Process
How to get an ATM machine for your business
The process is shorter than most owners expect — usually two to three weeks from enquiry to a working machine.
Most enquiries receive a response within 3 hours during business hours.
Short answer
How to get an ATM machine for your business
To get an ATM for your business in Australia: check eligibility (foot traffic, trading hours, power, space and security), choose between free placement, lease or purchase, book a site survey, sign the placement or supply agreement, then have the machine delivered, installed and commissioned. Most eligible venues go live within two to three weeks.
Eligibility
What makes a venue a good ATM site
- Consistent weekly foot traffic — the single biggest factor.
- Extended or late trading hours, or 24-hour access.
- Cash-preferring customers, tipping, gaming or small-ticket sales.
- Around 0.5 m² of floor space, or a suitable external wall.
- A standard power point within reach of the position.
- Lighting and camera coverage over the machine.
- Landlord or centre-management permission where the site is leased.
What you'll be asked
Have this ready before you enquire
Trading pattern
Days open, trading hours and rough weekly customer numbers. Be honest — it decides which model suits you.
Venue type
Pub, club, service station, convenience store, shopping centre, gym and so on. Different venues get different machines.
Existing equipment
Whether you already have an ATM or EFTPOS, and if so what it's doing in monthly transactions.
Site details
Address, postcode, whether you own or lease, and any landlord approval you'll need.
Timeline
How long each stage takes
| Stage | Typical time |
|---|---|
| Enquiry to first contact | Same or next business day |
| Site survey | Within 2–5 business days in metro areas |
| Agreement issued and signed | 1–3 business days |
| Delivery and installation | Within 7–10 business days of signing |
| Commissioning and first cash load | Install day |
Step by step
How to get an ATM machine for your business in Australia
- 1
Check you qualify
Operators look at weekly foot traffic, trading hours, venue type, available floor space (about 0.5 m²), a standard power point and reasonable security or camera coverage.
- 2
Choose your model
Free placement costs nothing and pays a share of the surcharge. Lease gives a fixed monthly cost with servicing. Buying maximises your share but requires capital and a cash float.
- 3
Book a site survey
A technician or account manager confirms position, power, connectivity, sight lines and access for cash replenishment, then recommends a free-standing or through-the-wall unit.
- 4
Sign the agreement
The placement or supply agreement sets the term, the revenue share, who funds the cash, service response times and how either party can exit.
- 5
Installation
Install typically takes 30–60 minutes and is scheduled around your trade. The machine is anchored, connected, signed and tested on site.
- 6
Go live and get paid
The machine is commissioned, cash is loaded, and revenue-share payments begin on the agreed cycle with reporting on transaction volumes.
FAQs
Questions people ask
Confirm your venue qualifies on foot traffic, hours, space, power and security, choose free placement, lease or purchase, complete a site survey, sign the agreement and have the machine installed and commissioned — typically two to three weeks in total.
Venues hosting an operator-owned ATM under a placement agreement do not need a separate licence. Owner-operators take on AML/CTF and reporting obligations, which is one reason most small venues choose placement.
The physical install is usually 30–60 minutes and is scheduled around your trading hours so the floor is never disrupted.
Yes, with your landlord's or centre management's permission. We provide the documentation — insurance, specifications and agreement terms — usually requested for approval.
Placement agreements include exit terms. If volumes don't justify the machine, it can be removed or relocated at the operator's cost under most agreements.
Keep reading
Related pages
- Free ATM placementZero cost, fully managed, with a share of every withdrawal.
- Buy an ATM machineOutright purchase, pricing and payback for high-volume sites.
- ATM lease & rentalFixed monthly cost with servicing included.
- How much does an ATM cost?Purchase, lease and running costs compared.
- ATM security & complianceWhat obligations sit with you, and what doesn't.
Want this answered for your venue specifically?
Tell us your site and volumes and we'll give you the real numbers. Or call 0412 025 552 — Mon–Fri 8:30am – 7:30pm AEST · Online enquiries 24/7.